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How long does it take to receive my order?

It takes us about two - four days to process an order before it is given to the carrier that delivers your chocolates. During high season, our turnaround time can take longer to processes and send. The shipping days that USPS and UPS give are not our time frame and is out of our control.

What shipping speeds do you offer?

Chocolates can be delivered second day, express, which is up to three shipping business days or standard, up to five shipping business days. You can also request a specific delivery date that works best for you. Monday deliveries cannot be guaranteed. We may not ship over the weekends because the orders may be sitting in a warm warehouse waiting to be delivered on Monday.

Who do I contact for a question on my shipment?

If you are looking to receive help with a question on your shipment, please contact us at 1-877-7MailMe (877-762-4563) or (920) 303-0772 in the Oshkosh local calling area or email us at sales@mailmechocolates.com. Phone orders are taken from 6 p.m. to 11 p.m. Central Standard Time.

Where does the chocolate come from?

We sell Hughes’ Home Maid Chocolate, made locally in Oshkosh, Wisconsin. Hughes has been in business since 1942 and is now into its third generation of candy makers. Only the highest quality ingredients are used to make the candy and the recipes have stayed the same since its inception.

How many pieces are in a pound?

There are approximately 28 pieces of candy per pound.

Can I create custom orders?

There are no custom orders, but we recommend ordering an assortment pack. These boxes include multiple flavors, including vanilla, maple, coconut and meltaways.